CONNECT WITH US
We're Here to Style You
We would love to hear from you!
Whether you have a question about sizing, need help choosing the right piece, want to check on your order or simply have some feedback to share, our team is always happy to help. Behind Havornelix is a small team of real people, and we read every single message personally.
Email Support
Email is the best way to reach us. We usually reply within one to two business days, often sooner. To help us assist you as quickly as possible, please include your order number in your message if your question is about an existing order.
Phone
+4915511521547
Prefer to talk to someone directly? Give us a call during our business hours, Monday to Friday from 9:00 to 17:00 (CET). If we miss your call, feel free to send us an email and we will get back to you as soon as we can.
Before You Get in Touch
Many common questions about shipping, returns and payment are answered on our FAQ and policy pages, so you may find your answer there right away.
Company Information
SOXI UG (haftungsbeschränkt)
Spitzwegwinkel 7
94315 Straubing
Germany
Registered at the Amtsgericht Straubing, HRB 13871
Managing Director: Xueran Sun
Thank you for shopping with Havornelix. We look forward to hearing from you!